Privacy Policy
A Legal Disclaimer
Last Updated: 10/29'2024
The information provided by Zenith Heating and Cooling (“we,” “us,” or “our”) on this website and through our services is for general informational purposes only. All information on this site is provided in good faith; however, we make no representation or warranty of any kind, express or implied, regarding the accuracy, adequacy, validity, reliability, availability, or completeness of any information.
1. No Professional Advice
The information contained on this website and in any communications is for general informational purposes only and should not be construed as professional, technical, or expert advice. For specific recommendations, assessments, or inspections related to your HVAC system, please consult directly with one of our qualified professionals.
2. No Liability for Damages
To the maximum extent permitted by applicable law, Zenith Heating and Cooling, including our employees, agents, and contractors, shall not be held liable for any loss or damages of any kind incurred as a result of using this website, relying on any information provided, or using our services. This limitation of liability applies to any direct, indirect, consequential, special, or incidental damages, including lost profits, lost data, or business interruption, regardless of the form of action, whether in contract, tort, or otherwise.
3. Service Warranties
Our services are provided “as is” and “as available” without any warranties of any kind, express or implied. While we strive to ensure that our services are of high quality and reliable, we do not warrant that our services will meet your specific requirements, be uninterrupted, timely, or free of errors. All warranties, express or implied, are disclaimed to the fullest extent permitted by law, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
4. Third-Party Links and Resources
Our website may contain links to third-party websites, which are provided solely for your convenience. We do not endorse, monitor, or have any control over third-party websites or content. We are not responsible for any third-party content accessed through our website, nor for any losses or damages incurred by relying on such content.
5. Indemnification
By using our website and services, you agree to indemnify, defend, and hold harmless Zenith Heating and Cooling and its affiliates, employees, and agents from and against any claims, liabilities, damages, losses, or expenses, including reasonable attorney’s fees, arising out of or in any way connected with your use of our services, violation of this disclaimer, or any violation of applicable law.
6. Updates and Changes
We may update this Legal Disclaimer from time to time to reflect changes in our policies or practices. Any modifications will be effective immediately upon posting on this page, and your continued use of our services after such updates signifies your acceptance of the modified disclaimer.
Contact Us
If you have any questions or concerns regarding this Legal Disclaimer, please contact us:
Zenith Heating and Cooling
Phone: 945-233-2936
Email: ivan@zenithfamily.com
By using this website and our services, you acknowledge that you have read, understood, and agree to be bound by this Legal Disclaimer.
Privacy Policy - The Basics
Last Updated: 10/28/2024
Zenith Heating and Cooling (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, and share information when you use our website, services, and communicate with us. By using our services, you agree to the terms outlined in this policy.
1. Information We Collect
We may collect the following types of information:
• Personal Information: Includes your name, address, phone number, email address, and payment details when you schedule services, request a quote, or contact us.
• Device and Usage Information: Includes information collected automatically from your device, such as IP address, browser type, and interactions with our website. We may use cookies and similar technologies to collect this information.
• Communication Data: Includes records of any communications with us, such as emails, phone calls, and messages, for service follow-ups and customer support.
2. How We Use Your Information
Zenith Heating and Cooling uses your information to:
• Provide, schedule, and manage HVAC services.
• Process transactions and send invoices or receipts.
• Respond to inquiries, requests, or feedback.
• Improve our website, customer service, and marketing efforts.
• Comply with legal requirements, resolve disputes, and enforce our terms.
3. Sharing and Disclosure of Information
We do not sell or rent your personal information. We may share your information in the following circumstances:
• Service Providers: We may share information with third-party providers who assist us with operations, such as payment processing, marketing, and analytics.
• Legal Compliance: We may disclose information if required by law, such as to comply with a subpoena, legal process, or government request.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new ownership.
4. Data Security
We employ appropriate technical and organizational measures to safeguard your information from unauthorized access, use, or disclosure. However, no method of data transmission or storage is completely secure, and we cannot guarantee absolute security.
5. Your Choices and Rights
Depending on your jurisdiction, you may have rights regarding your personal information, such as:
• Access and Correction: You may request access to the personal information we hold about you and ask us to correct any inaccuracies.
• Opt-Out of Marketing: You may unsubscribe from marketing emails by following the opt-out instructions included in each email or contacting us.
• Cookie Settings: You can adjust your browser settings to refuse cookies or notify you when cookies are in use. Please note that some website features may not function correctly if cookies are disabled.
To exercise any of these rights, please contact us at the details provided below.
6. Retention of Information
We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we securely delete or anonymize it.
7. Children’s Privacy
Our services are not directed to children under 13, and we do not knowingly collect or solicit personal information from children under 13. If we learn that we have inadvertently collected personal information from a child under 13, we will delete it promptly.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will update the “Last Updated” date at the top of this page. We encourage you to review this policy periodically.
9. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Zenith Heating and Cooling
Phone: 945-233-2936
Email: ivan@zenithfamily.com